- At The Noble Oak, we are committed to protecting the privacy and confidentiality of our clients, employees, and visitors. This Privacy Policy outlines how we collect, use, and safeguard personal information to provide the highest level of care and service.
We may collect personal information to ensure the best care and services, including:
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- Personal Identification Information: Name, address, date of birth, contact details, and health information.
- Health and Medical Data: Medical history, treatment records, and healthcare provider details to customize care.
- Payment Information: Billing details, insurance data, and payment methods to process transactions.
- Usage Data: Information regarding how you interact with our website or services for analytical purposes.
2. How We Use Your Information
The personal data we collect is used to:
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- Provide, manage, and improve healthcare services tailored to your needs.
- Ensure effective communication with healthcare professionals and clients.
- Maintain accurate medical and health records.
- Process payments and manage billing information.
- Communicate with clients about updates, services, and healthcare programs.
3. Sharing of Information
We may share your personal information in the following ways:
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- With healthcare professionals involved in your care.
- With authorized third parties for medical treatments, billing, or other required services.
- As required by law, regulatory authorities, or to protect our rights.
- We do not sell or share your personal information with third parties for marketing purposes.
4. Data Security
The Noble Oak implements strict security measures to protect your personal and health information. We utilize encryption, secure servers, and access controls to safeguard your data from unauthorized access, loss, or misuse.
5. Data Retention
We retain personal information as long as it is necessary to provide healthcare services or as required by law. Once no longer needed, we ensure the secure disposal of data.
6. Your Rights
You have the right to:
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- Access your personal data and request corrections.
- Request that we delete your information, subject to legal and contractual restrictions.
- Withdraw consent for data processing, where applicable.
- Raise concerns or complaints regarding our handling of your information.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve user experience and analyze website usage. You may modify your browser settings to reject cookies, although this may affect website functionality.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your data.
9. Contact Us
For any questions or concerns about our Privacy Policy or your personal data, please contact us at: info@thenobleoak.care